At Florist Swiss Cottage, we believe everyone should have an equal opportunity to experience the convenience and beauty of our online flower delivery service. Accessibility is at the heart of our mission, ensuring that all Swiss Cottage customers can browse, select, and order their favourite flowers online with ease and confidence. This Accessibility Statement outlines the measures we’ve implemented to create an inclusive digital space for all users, including those with disabilities.
We are committed to ensuring our website meets the internationally recognised Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines inform the design and development of our digital services so they are perceivable, operable, understandable, and robust for people with a wide range of abilities and needs. Compliance with WCAG 2.1 AA means our Florist Swiss Cottage site strives to remove barriers related to navigation, readability, and interaction, thereby catering to the needs of all our customers in Swiss Cottage and beyond.
We understand the importance of assistive technology and work diligently to ensure compatibility with leading screen readers. Our online florist platform has been structured with semantic HTML, appropriate headings, and descriptive labels, making it seamless for users relying on screen reading software. Images across the site include alternative text, enabling those who are visually impaired to access essential information on flower arrangements, pricing, and delivery options.
Recognising that visual clarity is vital to many users, we have implemented a high contrast design across key elements of our Florist Swiss Cottage website. Text, buttons, and important navigation areas maintain distinct, easily discernible contrasts from their backgrounds. Our font choices and sizing are selected to aid readability, reducing eye strain and ensuring the ordering process remains straightforward for customers with visual impairments or colour vision deficiencies.
Accessibility goes beyond compliance—it is about ensuring every customer in Swiss Cottage can order Florist Swiss Cottage online without barriers. Our efforts extend to providing keyboard-accessible navigation for those unable to use a mouse, logical tab ordering across all forms, and descriptive error messaging. This way, whether you are buying blooms for a special occasion or simply brightening someone's day, you can do so with confidence and independence.
Your feedback is invaluable in our journey to continuous improvement. If you encounter any difficulty using our Florist Swiss Cottage site, or if there are areas where accessibility can be enhanced, we strongly encourage you to get in touch. Our customer support team is committed to assisting with any accessibility issues and welcomes suggestions that may help us serve the Swiss Cottage community even better. We review all feedback to make ongoing enhancements and ensure an inclusive experience for every florist customer in Swiss Cottage.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
